Accessibility

The University of Nottingham Accessibility Statement


Using this website 

This accessibility statement covers this website [nottingham.ac.uk] as the main website for the University. We have several websites, mobile applications, and platforms, each of which are being reviewed and have their own accessibility statement. 

We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand where we can. 

AbilityNet has advice on making your device easier to use if you have a disability. 

The accessibility of this website 

We know some parts of this website aren't fully accessible: 

  • You can’t modify the line height or spacing of text 

  • Most older PDF documents aren’t fully accessible to screen reader software 

  • Live video streams, and most older videos, don’t have captions 

  • Some of our portals and services are difficult to navigate using just a keyboard 

  • You can’t skip to the main content when using a screen reader 

  • Some images don’t have full descriptions or captions 

What to do if you can’t access parts of this website 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the Web Team. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility 

The University of Nottingham is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1  500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

 

Issues with technology 

  • No “skip to main content” option on any pages. 

  • It’s not possible for users to modify text spacing or line height.  

  • Many of our links don’t have title text 

  • Many of our images don’t have alt text 

  • Our global menu and a few other global elements don’t include: 

  • Title text 

  • A focus state 

  • An active state 

  • Many of our pages don’t use correctly nested headings 

We’ve assessed the cost of fixing these issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we next do a major redevelopment of the website, expected in 2022. 

Issues with text 

  • Some link text doesn’t make sense when read on its own (for example, “click here”) 

  • Some text is written in complex language when it’s not required 

We plan to fix these problems in the next website refresh. When we publish content we’ll make sure it meets accessibility standards. 

Issues with PDFs and other documents

  • Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader. 

  • 500 Internal Server Error

    Internal Server Error

    The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

     

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards. 

Issues with images, video and audio 

  • Images on the home page don’t have alternative text 

  • Live video streams don’t have captions 

  • Many videos and audio recordings do not have captions 

We plan to add alt text to images on the home page by September 2020. We don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. We plan to add captions to all video and audio recordings by September 2020. 

Issues with interactive tools and transactions 

Our website does not have many interactive tools or transactions. A few specialist systems may have some issues, such as difficulty of navigation using a keyboard.

We’ve assessed the cost of fixing the issues with navigating using a keyboard and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, expected in 2022.

How we tested this website 

Our website and web platforms are currently being audited for compliance with the Web Content Accessibility Guidelines V2.1 level AA. Further actions will be driven by the outcome of this activity. 

We have identified the following area as a priority for testing: 

  • nottingham.ac.uk

What we’re doing to improve accessibility  

We are actively reviewing and have introduced new working practices with a focus on user needs and providing inclusive content to our diverse audiences. 

The University of Nottingham has invested in a Digital Engagement initiative which will enable us to be inclusive by design with a major website redevelopment project. 

We have invested in accessibility training for our Digital Marketing Officers 

We are improving our existing media assets where required. For example, retrospectively adding captioning to video content 
 

This statement was prepared in February 2020. It was last updated on the 19th February 2020.